Terms of Service

Please read these “terms” and “terms of service” carefully before using the website www.expertegroup.com (the “services”)


Conditions of use

“We”, “Our”, and “Us” refers to the creators of this Terms of Service. “You”, “Your”, “Yourself” and “User” refers to individuals who use this website and its services.

We will provide the services to you, which are subject to the terms and conditions (“Terms of Service”) stated below in this document. Every time you visit this website, use and/or access, and/or browse its content and services, and/or register and/or make a purchase, shall signify that you accept the following conditions and your agreement to be legally bound by the same. These terms of services are to be read along with the Privacy Policy and any other policies mentioned on this website. This is why we urge you to read and understand these terms of services carefully.

We have the sole right to modify the Terms of Services, Privacy Policies, and other policies anytime without any prior permissions from you or providing any notices to you. It is your duty and sole responsibility to periodically check the Terms of Services, Privacy Policies, and other policies and keep yourself updated on its requirements and changes, if any, before accessing and browsing our website. If you continue to access and browse the website or avail any of its services then it will be deemed as your consent for such changes/amendments, by implication, which means that the user had gone through and agreed to abide by the Terms and Conditions, Terms of Services, Privacy Policies, other policies and the Disclaimers of this website.


Privacy Policy

Before you continue using our website, we urge you to carefully read and understand our privacy policy regarding our user data collection and use of information. It will help you better understand our practices. Please also note that certain information, statements, data and content (such as but not limited to photographs) which you provide on the website are likely to reveal your gender, ethnic origin, nationality, age, and/or other personal information about you. You acknowledge and agree that your submission of such information is voluntary on your part. Further, you acknowledge, consent and agree that we may access, preserve, and disclose information you provide to us at any stage during your use of the website/application. Disclosures of information to Third Parties are further addressed in Our Privacy Policy.


Registration to Services and Usage

It is mandatory to register and create your account with us by providing your accurate and correct details/information as required during registration process in order to use the services provided on the Website and/or make any purchases. You should periodically check and update your details/information provided by you during the registration process as the same details shall be used by us for all the communications related to your registration, purchases and other mailers from the Website.

Use of Website, application, registration, purchases by a minor (“minor” as defined by the jurisdiction and application of respective countries) should be under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Services, Privacy Policies, and other policies. We reserve all the rights to terminate or refuse your registration, or refuse to permit access to the Site/application if our Terms of Services, Privacy Policies, and other policies are not complied.

Protecting the confidentiality of your username and password is your sole responsibility and any activity performed under your account will be deemed to have been done by you only. In the event you provide us with inaccurate and false details/information or we have a reasonable ground to believe that inaccurate and false details/information has been furnished by you, then we hold all the right to permanently suspend/terminate your account immediately or anytime without any prior permissions from You or providing any notices to you. Any such termination will be without any liability to the Company. Such termination shall not cancel your obligation to pay for the product(s) already ordered from the Website and application or affect any liability that may have arisen under the User Agreement prior to the date of termination.


Transactions and payment gateway

Any information entered by the User when transacting on the website is encrypted to protect the User against unintentional disclosure to third parties. The User’s credit card, debit card, online banking information is not received, stored by or retained by us or by our website in any manner. We are only providing a link to the Payment Gateway Service provider or the Bank which will enable users to pay online for the services opted by the user. The user is providing the information directly to the relevant payment gateway which is authorized to handle the information provided and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with. If any Payment Gateway Service Provider or Bank imposes any taxes or charges, the same shall be borne by the user and we shall be indemnified from any such claims.

The user agrees to indemnify and hold us harmless against all claims, losses, damages and actions that the user may initiate in relation to the online payment gateway. Neither we nor any of its employees or offices shall be liable for any such loss or damage that may be suffered by the customer as a result of such usage. All payments will be processed on the basis of the information that you provide. We don’t accept any liability if you make any mistake while completing a form or for any reason whatsoever. Once the payment has been confirmed online, you will be given a transaction number. Please note the transaction number and quote in case of any queries about the payment.

A list of available payment options will be displayed at the time of the Purchase. As prescribed by the financial institutions issuing the credit or debit cards affiliated with Visa / Master Card / Amex, the User will be required to submit his/her 16-digit card number, card expiry date and 3-digit CVV number while making an online transaction. The User must also have enrolled his/her card with VBV (Verified by Visa), MSC (MasterCard Secure Code) or any other applicable provider in order to complete the transaction. The User is hereby expressly made aware that his/her card statements will reflect that a payment has been made in favour of our Company. In order to successfully subscribe to our services, the User is required to complete the transaction by making the payment for the services opted for. All purchases made by the user by using our Website and application is completely non-refundable whole or part.



Content published on this website and application (digital downloads, images, texts, graphics, processes, technology, programs, logos, service marks, trademarks, and other materials) is the intellectual property rights of Experte Group and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of Experte Group, with copyright authorship for this compilation by Experte Group. Any unauthorised use of the Website and application or its contents, including copying or storing in whole or part is completely prohibited and may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes, without the written permission from us.



The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us through email, calls, and SMS at any time we deem fit. If you subscribe to the news on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing. This consent to be contacted is for purposes that include and are not limited to clarification calls and marketing and promotional calls. The user can opt-out from such communication and/or newsletters by unsubscribing on the website.


Applicable Law

By visiting this website, you agree that the laws of India, without regard to principles of conflict laws, will govern these terms of service, or any dispute of any sort that might come between Experte Group and you, or its business partners and associates.



Any dispute related in any way to your visit to this website or to the services and products you purchase from us shall be arbitrated by State or Supreme Court of India and you consent to exclusive jurisdiction and venue of such courts.


Comments, Reviews, and Emails

Visitors and users may post content as long as it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaign, and commercial solicitation. We reserve all rights (but not the obligation) to remove and/or edit such content. When you post your content, you grant Experte Group non-exclusive, royalty-free and irrevocable right to use, reproduce, publish, modify such content throughout the world in any media.


License and Site Access

We grant you a limited license to access and make use of this website. You are not allowed to download or modify it. Any portion of the Website, application, and other proprietary information (including logo, images, text, page layout, or form) may not be reproduced, duplicated, copied using any technology, sold, resold, or otherwise exploited for any commercial purpose without written consent from us.

Any unauthorized access to any portion or feature of our Website and its applications, or any other systems or networks connected to our Website and its applications or to any server, computer, network, or to any of the services offered through our Website and application, by hacking, password mining or any other illegitimate means is illegal and punishable offense.



If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.



We hereby indemnify to the fullest extent, Experte Group from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.



No warranties

This website is provided “as is” without any representations or warranties, express or implied. Experte Group makes no representations or warranties in relation to this website or the information and materials provided on this website. Without prejudice to the generality of the foregoing paragraph, Experte Group does not warrant that:

  1. This website will be constantly available, or available at all; or
  2. The information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.


Limitations of liability

Experte Group will not be liable to you (whether under the law of contract, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  1. To the extent that the website is provided free-of-charge, for any direct loss;
  2. For any indirect, special or consequential loss; or
  3. For any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Experte Group has been expressly advised of the potential loss.



Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Experte Group liability in respect of any:

  1. Death or personal injury caused by Experte Group negligence;
  2. Fraud or fraudulent misrepresentation on the part of Experte Group; or
  3. Matter which it would be illegal or unlawful for Experte Group to exclude or limit, or to attempt or purport to exclude or limit, its liability.



By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. If you do not think they are reasonable, you must not use this website.


Other parties

You accept that, as a MSME, Experte Group has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Experte Groups’ officers or employees in respect of any losses you suffer in connection with the website. Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Experte Group officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Experte Group.


Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.


Refund Policy

  • All our services are offered by booking prior appointment which means that we keep the slot exclusively for you and do not cater to other clients during that particular slot.
  • Our time is equally valuable as the services offered by us.
  • The fee and charges for our services are fair and reasonable.
  • Kindly note that all our services are non-refundable once the payment is made by you.
  • It is solely your responsibility to understand and accept the fee and charges for the services we provide.
  • Also note that the services provided by “Experte” are not covered by any insurance company or insurance policy.
  • Please remember that our pursuit in offering the services is to help and serve you in the best way possible.